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FAQ

Unsure about something ?

Find the answers below to
Frequently Asked Questions.

Products

Are there any new Products?

Yes - 53 new items were launched in February 2017. Our next launch of new products will be Spring 2018.

Is the entire range shown on the website?

Yes - our entire range is shown on the website.

Ordering

Delivery

How soon will I get my order?

Edge Company offer same day dispatch next day delivery on most orders received by 1pm. This is for UK mainland only and excludes items which need to be sent via pallet and deliveries to the Scottish Highlands, Islands, Isle of Wight, Isle of Man, and Channel Island or off shore.

Returns Policy

What happens with Broken or Damaged Items?

Our products are very well packed, however occasionally items are damaged during transit. Any damaged or breakage needs to be reported to us within 2 working days of the delivery. We may then arrange uplift and return of the item. We would then offer a Refund or arrange for a Replacement to be sent out.